Legal

Privacy Policy

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RenaeSourcedit LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our wholesale clothing services. Please read this policy carefully. By using our website or services, you agree to the practices described herein.

1. Who We Are

RenaeSourcedit LTD is a wholesale clothing company registered in England and Wales. We operate as a data controller for the personal information we collect. You can contact us regarding data protection matters at [email protected] or by telephone on 07951 878648.

2. Information We Collect

We may collect and process the following categories of personal data: • Identity Data: your name, business name, and job title. • Contact Data: your email address, telephone number, and postal address. • Transaction Data: details of wholesale orders, packages purchased, and payment records. • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website. • Usage Data: information about how you use our website and services. • Communications Data: your preferences in receiving marketing communications from us and your communication preferences.

3. How We Collect Your Information

We collect personal data through the following means: • Direct interactions: when you complete an enquiry form, contact us by telephone or email, or place a wholesale order. • Automated technologies: as you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. • Third parties: we may receive personal data about you from analytics providers, advertising networks, and search information providers.

4. How We Use Your Information

We use your personal data for the following purposes: • To process and fulfil your wholesale orders and manage your account. • To respond to your enquiries and provide customer support. • To send you information about our packages, services, and promotions where you have consented to receive such communications. • To improve our website, products, and services. • To comply with our legal and regulatory obligations. • To detect and prevent fraud and other unlawful activities. We will only use your personal data when the law allows us to do so.

5. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases: • Contract: processing is necessary for the performance of a contract to which you are a party. • Legitimate Interests: processing is necessary for our legitimate business interests. • Legal Obligation: processing is necessary to comply with a legal obligation. • Consent: where you have given us explicit consent to process your data for a specific purpose.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your personal data with service providers, professional advisers, and regulatory authorities where required by law. All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected. In general, we retain customer data for a period of six years following the end of our business relationship, in accordance with UK tax and accounting obligations.

8. Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, and port your personal data, and to object to processing. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

9. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

11. International Transfers

We do not routinely transfer your personal data outside the United Kingdom. If we do so, we will ensure that appropriate safeguards are in place in accordance with UK GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: Email: [email protected] Telephone: 07951 878648 You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.